Privacy Policy

Introduction

Regivo is a wholly-owned subsidiary of Astrixon Technologies Private Limited. This Privacy Policy explains how Regivo ("we","our", or "us") collects, uses, discloses, and safeguards your information when you use our vendor onboarding software and associated services including web portals, mobile apps, APIs, and any other platforms provided by us (collectively, the "Services").

By continuing to use our Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our Services.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone, company name, designation, business address, GSTIN, PAN, and other identifiers you provide when signing up or interacting with us.
• Vendor Data: Compliance documents, financial information, bank account details, contact information, uploaded certificates, and KYC details of vendors managed on the platform.
• Technical Data: IP address, browser type, operating system, device identifiers, session durations, and system activity logs.
• Usage Data: Behavior on the platform, page visits, actions taken, device metrics, and application logs.
• Third-Party Data: Data from public databases, identity verification providers, or integrations with other platforms, such as government portals.

This information is collected either directly from you, through automated methods, or from third-party sources.

How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our Services
• Facilitate vendor onboarding, verification, and compliance automation
• Respond to customer support inquiries and technical issues
• Send service alerts, system notifications, and administrative messages
• Comply with legal, financial, or regulatory obligations
• Conduct analytics and research to optimize platform usage
• Send marketing or promotional messages, if you have opted-in

Sharing and Disclosure

We do not sell your personal data. We may disclose it to:

• Third-party service providers (e.g., cloud hosting, analytics, KYC verification)
• Government authorities when legally required
• Corporate affiliates within Astrixon Technologies Private Limited
• Successors in case of mergers, acquisitions, or asset transfers

We ensure appropriate contractual protections are in place with third parties who process data on our behalf.

Your Data Rights

Under applicable data privacy laws, you may have rights to:

• Access the data we hold about you
• Request correction or deletion of your data
• Restrict processing or object to certain uses of your data
• Withdraw previously given consent
• Request transfer of your data (data portability)

To exercise your rights, visit www.regivo.co/data-deletion-request

Security Measures

We protect your data using encryption (TLS/SSL and AES-256), secure cloud infrastructure, regular backups, firewalls, and access logging. Only authorized personnel are granted access to personal information.

Cookies and Tracking

We use cookies, SDKs, and web analytics tools like Google Analytics and Firebase Crashlytics to understand user behavior, performance trends, and platform issues. You can control cookie settings in your browser.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted here with an updated "Last Updated" date. We encourage you to review it regularly.